IT service provider and managed service provider Ratiodata is taking the next step in its digital transformation. The specialist & service partner for IT & self-service infrastructure in bank branches, for example, has carried out a large-scale project to automate the interaction between people and software in the order-to-cash process. With the support of noventum consulting GmbH, the IT service provider re-implemented this important process on the basis of the Microsoft Power Platform, created important framework conditions for a broader use of the software in future and is thus driving forward its digitalisation 2.0 strategy.
The old Microsoft Partner Network has been replaced by the Microsoft Cloud Partner Program (MCPP) and noventum has qualified for two so-called designations. In the future IT companies will be able to demonstrate their expertise in six areas of competence. Three different "Partner Capability Scores" are available for this, in which companies must prove themselves: Performance, Qualification and Customer Success.
Large cloud providers such as Amazon or Microsoft leave the consulting business to partners whose expertise they can vouch for. Amazon has high requirements for certified partner status and has systematically laid these down in its AWS partner model. noventum consulting is an AWS cloud partner and has proven its expertise in various projects, for example for Deutsche Bahn (DB Regio Bus).
Cloud computing is becoming an increasingly important topic in banking. Despite guidance from the EBA and BAFIN, uncertainty remains about the regulatory requirements. The question therefore arises as to which regulatory and relevant requirements must be observed in cloud computing.
DB Regio Bus has largely moved its IT to the cloud over the last four years. In doing so, it implemented a technological target set by the DB Group, which has been pursuing an active cloud policy since 2015. Supporting the IT managers from the regional bus organisations and convincing them to support the cloud project was a major challenge for the noventum consultants, who have been supporting the project since 2017.
Anyone researching the topic of cloud computing is inundated with technical terms such as "hybrid", "DevOps" and "Kubernetes". The terms "cloud native" or "cloud readiness" are usually defined as critical success factors of a cloud strategy. But what do these terms actually mean? And what mentality goes hand in hand with them?
IT infrastructures are mostly also cloud infrastructures. Cloud providers and customers share the responsibility for cyber security and compliance. In 2021, nearly 9 out of 10 companies were already victims of cyberattacks. AWS customers can choose between Amazon services and a few other firewall providers for the security of their applications and data. Whatever the choice, implementation is not trivial and needs to be well prepared.
In traditional software development, final tests are planned in advance. During the test period, test and troubleshooting phases alternate until the finished product is finally ready for installation and use. Agile software projects run differently and challenge this step-by-step approach. Combining classical (software) test management with the requirements of an agile organisation is a methodical challenge, but also holds many opportunities.
It sounds simple, yet, it is of central importance: Software that functions without any error is good, as software errors cost time and money. That applies to standard software, but of course also to custom applications such as those used at many companies in day to day business. Through automated tests, it is possible to continuously measure and assure software quality. Undesired side effects of software changes can be directly identified and avoided through automated tests.
For most companies the use of cloud services is initially often a step-by-step experiment. Based on individual accounts with one of the major cloud providers, various employees explore the possibilities and get an idea of what might be of interest to their company or department. Even these first explorations are usually subject to a fee. In order to keep an eye on where the journey is going financially, this initial option testing has to be tackled systematically. Such a plan is mandatory for a later widespread use of the cloud. Large providers such as AWS or Azure have usually planned the first steps for new customers diligently. With a Trusted Advisor, such as that found at AWS, the first steps are quickly and safely taken.
Today, most companies have already had experience with the cloud: applications, IT capacities or individual processes are sourced from a wide range of cloud providers. Agility, innovation, cost reduction, flexibility and scalability are the most common reasons for moving to the cloud. The practical questions are: which provider has the right services? Which parts of the corporate IT are suitable for outsourcing? How does a migration into the cloud actually work? How does it pay off and are the costs the only trigger for moving to the cloud? The question is usually no longer, "are we going into the cloud?" Rather, it is about questions such as "when and how?" or "which services are possible?". Not only beginners in the cloud topic ask themselves the question of the correct procedure.
Using the concrete example of the relocation of an HR analytics application to a cloud environment, some special features of cloud computing in the BI environment are presented here.
Cloud computing is currently the technological answer to the many calls for agile IT environments in times of digitalization. However, the market is constantly changing and not a few cloud projects fail due to lack of preparation. The call for a sophisticated cloud strategy and secure procedural models is growing. Together with Microsoft and CAST, the market leader for software analysis and measurement, noventum consulting GmbH has developed a solution for these requirements. The professional partnership between the three companies culminates in a workshop offering for companies that want to test their way into the cloud.
In recent weeks and months, publications on the subject of security and data protection in the cloud have sprung up like mushrooms in late summer. Almost all well-known institutions and companies have thrown their opinions into the ring and outlined the necessary steps for secure operation or secure use of cloud services.
To those who deal with IT quality management, the questions „what is IT quality, actually, where and how is it measured, and where is it created?" very quickly arise.
According to the IEC 2371 standard, quality is the correspondence between the observed properties and the previously defined requirements of an observation unit. In the case of IT quality, the observation unit typically either is an IT component (server, switch, router, etc.) or an IT service.
When all IT systems must be relocated to another data centre, this often is a particular challenge for the affected IT departments due to today‘s complex IT structures. The effort in relocating a complete data centre while maintaining the agreed upon service levels is enormous. Most often, no or only little experience with such a relocation exists. The amount of work often exceeds the available personnel resources. Typically, to conquer this task, external know-how is purchased or the whole data centre relocation may even be handed over to a competent service provider.
Cloud-based services provide some advantage over standard IT services such as scalability, cost reduction, and lower investment costs (operating costs instead of investment costs). The large cloud providers do by now offer a very diverse portfolio from Infrastructure-as-a-Service, via Platform-as-a-Service, all the way to Software-as-a-Service. With the AWS Marketplace, Amazon does, for example, offer the opportunity to provision more than 1,500 software products in 25 categories at the push of a button. In recent years, the cloud market has grown significantly and is playing a more and more important role.
Even in organisations of medium size, the IT infrastructure is often based on different, historically grown structures. With the help of noventum, a German private bank with subsidiaries in Luxembourg has consolidated its IT landscape and centralised it in a single location. The consolidation of the Active Directories and of the Exchange infrastructures was the core element of this measure.
Just like the call for order, safety, and planning, the call for quality in IT is always topical. This applies when large changes are ahead as well as when realignments and problems occur in normal operations. Each and every major change is followed by a consolidation, be it after a merger, a spin-off, an insourcing or outsourcing, or after periods of severe cost reduction. The next step is the call for an increase or reestablishment of quality.
In the financial industry, digital customer communications were the domain of the direct banks for a long time. With the Electronic Mailbox, the IT service provider of the Sparkassen-Finanzgruppe savings and loan bank finance group is contributing to making the digital customer relations dialogue an essential customer care component of the regionally active savings and loan banks (Sparkassen).
Aside of the day-to-day and line business, projects are what is intended to effect any major change in the business processes. Heterogeneous working groups gather around the new task, at times staffed only internally, and at times also jointly with suppliers or consultants. The managers bearing these responsibilities must ask themselves who should be working on the project, which expertise and experience should the prospective team members bring to the table. Project management as skill, as best practice, as framework – which approach is the right one? Wolfgang Plemper who, as Director at noventum consulting is responsible for the project management training portfolio, is on the road with this topic at universities and companies knows different means: Prince2®, IPMA and other approaches.
IT is the backbone of the modern enterprise, not just another function within it. For businesses to continue to succeed in an increasingly technology-dependent world, CIOs must assume a strategic leadership role and drive change throughout the enterprise. Driving business strategy is not an entirely new role, but it is an added responsibility to the traditional CIO job function. While many CIOs possess the skills and ambition to impact business strategy, existing IT operational models and an aging infrastructure are holding them back. CIOs who have been successful in bridging the divide between IT and the business did it by first accelerating IT transformation.
The IT of the clinics of the future is faced with substantial challenges. Not only are huge amounts of data generated by new imaging processes, but these also need to be processed, presented, stored and archived. Now, at first glance this might not appear to be anything unusual. Of course, this is true for the data of a patient staying at the University Clinic. However, when the data of this patient is to be stored for the duration of said patient‘s life and if in addition also all the data that was not generated at the clinic is - in our example - to be stored in the patient‘s file, then the whole is becoming a challenge that can only be mastered with great difficulty.
There is no question: the cloud is here to stay. What it is, what use it has and whether it should be welcomed or feared is being discussed everywhere. Cloud computing will be a fundamental component of the future of IT.
Increasing internationalisation, constantly growing IT requirements and increased cost pressure force companies to review their IT strategy with respect to integrating cloud computing. In addition, cloud computing promises high agility, flexibility, reliability, security, availability and efficiency.
